What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to keep your account wallet
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accurate and verifiable. We do not store your mobile banking PIN or full wallet credentials. We collect device and session data — browser type, IP address, and login timestamps — to protect your account from unauthorised access. This data helps us flag unusual login patterns and
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send you an OTP when something looks off. We also use anonymised browsing data to understand which parts of the platform you find useful, so we can improve the experience. We do not sell your personal data to third parties. Any sharing with payment processors like
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bKash, Nagad, or Rocket is limited to what those providers need to complete your transaction. Your data is retained for as long as your account is active and for any period required by applicable law in your eligible region. You may request deletion once your account
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is closed, subject to any legal retention obligations that apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.